Shipping
Production Time and Shipment
Your order will proceed 2-7 days after payment verified by IndoLinen Team. The shipping time may vary based on the shipping method.
The status of your order is easy to find :
- Check your e-mail. You were required to enter an e-mail address during Checkout. You will receive e-mails at your address keeping you up-to-date about the status of your order.
- Visit the website. Login to our “My Account Page" and click "Your Purchases” at www.indolinen.com 24 hours a day. You may view information about your most recent orders as well as past orders.
- Contact us if you still have questions about your order. Email : info@indolinen.com or Whatsapp : +62 811-3960-1119
Cancelation
You cannot change the specifications and quantity of goods after making a payment. If there is a change in specifications and quantity after payment is made,you have no right to change or cancel the order unilaterally.
Storage and Pickup
Storage of goods is a maximum of 15 days after the goods are declared ready for pickup / delivery. After 30 days the goods will be subject to a warehouse charge per month of 2% of the total order and the goods will be returned to IndoLinen warehouse
If you have problems or issues with the items you purchased online, please read our return and refund policy section or contact us by Email : info@indolinen.com or Whatsapp : +62 811-3960-1119
